Reporting Website Problems
If you're using this form to report a website problem to us, please provide as many details as possible, including:
- The specific form or page you encountered the issue on (please include a link in the description).
- The device you were using: desktop browser, tablet, or phone.
- The browser you were using: Chrome, Safari, Firefox, etc.
- Any error message you received.
Having sufficient information greatly helps us troubleshoot the problem effectively. Thank you.
Before Submitting a Support Enquiry regarding your generated PDF:
Before submitting your enquiry, please take a moment to ensure you've checked the following:
- Check Your Email Inbox: The generated PDF should have been sent to the email address you provided when filling out the form. Please check your email inbox for a message from us containing the PDF attachment.
- Check Junk/Spam Folder: Sometimes emails can mistakenly end up in the junk or spam folder. Please also check these folders in your email account to ensure the PDF hasn't been filtered there.
If you've checked both your inbox and junk/spam folder and still haven't received the PDF, please proceed to step 3.
- Provide Form Link: If you have not found the PDF after checking your inbox and junk/spam folder, please provide the link to the form you used in the field below. This will help us investigate the issue more effectively.
If you have any other questions or concerns, please don't hesitate to reach out to us by submitting a support enquiry below. Thank you for your attention to this matter.
